Is Saifudin Gultom Services reliable?
Absolutely. We are fully committed to delivering high-quality services with complete transparency. Our reliability is backed by a solid portfolio and positive testimonials from previous clients who trust our expertise.
What is the estimated turnaround time for a project?
Project timelines vary depending on complexity. for standard web development (Landing Pages, Custom Sites, Company Profiles, E-commerce, etc.), the estimated completion time is 1–5 business days. Larger scale projects, such as full branding kits or mobile applications, will require more time. We provide a clear and detailed timeline at the start of every project.
Do you offer revisions or warranties?
Yes, we do. Client satisfaction is our top priority. We provide revision rounds according to the service package you select. Additionally, we include a 3-month technical support warranty after project handover to ensure everything runs smoothly.
What payment methods do you accept?
We offer flexible payment options, including Bank Transfers (BCA, BRI, SeaBank, Krom Bank, etc.), E-Wallets (OVO, GoPay, ShopeePay, Dana, LinkAja), Paypal, Bank of America, Cryptocurrency, Virtual Accounts, and QRIS.
Is there a refund policy?
Yes, refunds are available subject to clear terms and conditions. You may request a refund within a maximum of 48 hours (2x24 hours) after the service or project has been completed/delivered.